Description

Yobi FeaturesYobi is a tool that enables small businesses to streamline their customer conversations. With its powerful AI tools, it centralizes all customer conversations into one inbox, regardless of the channel, and in the customer's preferred language. Key features and advantages include

Centralized inbox

All customer conversations are managed in one place, making it easier to track and respond to inquiries.AI-powered

Yobi's AI tools help automate repetitive tasks and provide personalized responses to customers.Multilingual

Yobi supports multiple languages, allowing businesses to communicate with customers in their preferred language.Omnichannel support

Yobi integrates with various channels, including email, social media, and messaging platforms.Small business focus

Yobi is designed specifically for small businesses, providing them with the tools they need to improve customer interactions.Use cases for Yobi include

Customer service

Yobi helps businesses manage customer inquiries and support requests across multiple channels.Sales

Yobi can assist with lead generation and customer engagement, improving the sales process.Marketing

Yobi can help businesses engage with customers on social media and other channels, improving marketing efforts.